"
Connect with Your Team covers ten skills that make up the most important ingredient in any successful team: effective communication." -
Ken Blanchard, coauthor of
The New One Minute Manager(R) and
Leading at a Higher Level The #1 issue identified in every workplace is always the lack of effective communication.This book empowers leaders and coworkers to cultivate productive team relationships. It's an unprecedented, practical step-by-step how-to guide for improving these 10 communication skills:
- Listen to understand
- Coach people to think for themselves
- Guide learning from experience
- Get buy-in for expectations
- Offer encouragement
- Express appreciation
- Give feedback constructively
- Accept feedback graciously
- Engage in dialogue
- Resolve conflict creatively