- Afhalen na 1 uur in een winkel met voorraad
- Gratis thuislevering in België vanaf € 30
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- Afhalen na 1 uur in een winkel met voorraad
- Gratis thuislevering in België vanaf € 30
- Ruim aanbod met 7 miljoen producten
Resultaten voor "Roland T Rust"
-
Driving Customer Equity
Roland T Rust, Valarie a Zeithaml, Katherine N Lemon
- Hardcover | Engels
- In their efforts to become more customer-focused, companies everywhere find themselves entangled in outmoded systems, metrics, and strategies rooted i... Lees meer
€ 85,95Levering 2 à 3 weken€ 85,95Levering 2 à 3 weken -
E-Service
Roland T Rust, P K Kannan
- Hardcover | Engels
- This text provides a collection of different perspectives on "e-Service" and a unified framework to understand it. It focuses on: the customer-technol... Lees meer
€ 412,45Levering 2 à 3 weken€ 412,45Levering 2 à 3 weken -
The Feeling Economy
Roland T Rust, Ming-Hui Huang
- Paperback | Engels
- As machines are trained to "think," many tasks that previously required human intelligence are becoming automated through artificial intelligence. How... Lees meer
€ 34,95Levertermijn 1 à 4 weken€ 34,95Levertermijn 1 à 4 weken -
E-Service: New Directions in Theory and Practice
Roland T Rust, P K Kannan
- Paperback | Engels
- The advent of the era of "e-Service," the provision of services over electronic networks like the internet, is one of the dominant business themes of ... Lees meer
€ 97,95Levering 2 à 3 weken€ 97,95Levering 2 à 3 weken
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