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Social workers and health professionals are often placed in situations where they are verbally or physically threatened by service users and others.This book helps you recognise potential risk in situations, when to avoid involvement, and how best to manage these risks. The book will give professionals confidence in working effectively in such conditions.
The book covers the theoretical understanding of the impact of threats on professional safety and decision-making, including:
It also addresses actions that workers can take to greatly reduce risk such as:
Practical steps that workers can take to protect themselves are explained including:
This book will appeal to both practitioners and students. It helps students to become aware of the factors which may affect judgement in child protection cases and assist in managing cases on placement. It helps professional practitioners in managing the anxieties associated with their current case load and provides strategies to manage these unfortunately common workplace experiences.
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