- Afhalen na 1 uur in een winkel met voorraad
- Gratis thuislevering in België vanaf € 30
- Ruim aanbod met 7 miljoen producten
- Afhalen na 1 uur in een winkel met voorraad
- Gratis thuislevering in België vanaf € 30
- Ruim aanbod met 7 miljoen producten
MSP to MVP E-BOOK
Building Unbreakable Partnerships in the Customer Success Era
Chris Day
E-book | Engels
€ 11,17
+ 11 punten
Uitvoering
Omschrijving
The Framework That Transforms MSPs Into Indispensable Partners
Technology service providers know how to keep systems running. But technical excellence alone no longer guarantees client loyalty or sustainable growth. When every provider offers similar tools and response times, clients default to price comparisons. The result is a race-to-the-bottom pricing dynamic that threatens profitability and limits potential.
MSP to MVP provides the missing methodology. Author Chris Day draws on more than twenty years of experience building and scaling technology service businesses to introduce the Six Disciplines of Customer Success, a practical operating system for managing and growing long-term client relationships.
Inside, you will learn how to:
Understand what clients need at different stages of their business journey Measure relationship health before small issues become big problems Deliver value that resonates with business leaders Build repeatable processes that drive retention and growth
Whether you lead a growing service business or manage client relationships daily, this book equips you with actionable insights to build unbreakable partnerships and achieve sustainable growth.
Technology service providers know how to keep systems running. But technical excellence alone no longer guarantees client loyalty or sustainable growth. When every provider offers similar tools and response times, clients default to price comparisons. The result is a race-to-the-bottom pricing dynamic that threatens profitability and limits potential.
MSP to MVP provides the missing methodology. Author Chris Day draws on more than twenty years of experience building and scaling technology service businesses to introduce the Six Disciplines of Customer Success, a practical operating system for managing and growing long-term client relationships.
Inside, you will learn how to:
Understand what clients need at different stages of their business journey Measure relationship health before small issues become big problems Deliver value that resonates with business leaders Build repeatable processes that drive retention and growth
Whether you lead a growing service business or manage client relationships daily, this book equips you with actionable insights to build unbreakable partnerships and achieve sustainable growth.
Specificaties
Betrokkenen
- Auteur(s):
- Uitgeverij:
Inhoud
- Aantal bladzijden:
- 248
- Taal:
- Engels
Eigenschappen
- Productcode (EAN):
- 9798887508184
- Verschijningsdatum:
- 14/09/2026
- Uitvoering:
- E-book
- Beveiligd met:
- Adobe DRM
- Formaat:
- ePub
Alleen bij Standaard Boekhandel
+ 11 punten op je klantenkaart van Standaard Boekhandel
CADEAU
AANGERADEN
Beoordelingen
We publiceren alleen reviews die voldoen aan de voorwaarden voor reviews. Bekijk onze voorwaarden voor reviews.