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- Ruim aanbod met 7 miljoen producten
A diamond in the rough
E-BOOK
Over a 100 specific tips to build a strong customer culture
Steven Van Belleghem
E-book | Engels
€ 28,99
+ 28 punten
Uitvoering
Prijzen
Omschrijving
Radiate optimism, positivity and energy.
Be loyal to your customers (& they will be loyal to you).
Never forget to ask what you can do for your customer.
While many companies intend to be customer-oriented, only a few succeed in truly satisfying the customer. The key to success is building a customer centric culture: a culture where management and staff know how to make customers feel valued.
Within these organisations, everyone is fully aware of their responsibilities to customers. As a result of this awareness, these businesses work hard at optimising their customer-centricity. To polish their 'rough diamond' into a beautiful, shiny jewel. In more than 100 tips, A Diamond in the Rough shows you how to build a customer-focused company culture.
Be loyal to your customers (& they will be loyal to you).
Never forget to ask what you can do for your customer.
While many companies intend to be customer-oriented, only a few succeed in truly satisfying the customer. The key to success is building a customer centric culture: a culture where management and staff know how to make customers feel valued.
Within these organisations, everyone is fully aware of their responsibilities to customers. As a result of this awareness, these businesses work hard at optimising their customer-centricity. To polish their 'rough diamond' into a beautiful, shiny jewel. In more than 100 tips, A Diamond in the Rough shows you how to build a customer-focused company culture.
Specificaties
Betrokkenen
- Auteur(s):
- Uitgeverij:
Inhoud
- Aantal bladzijden:
- 260
- Taal:
- Engels
Eigenschappen
- Productcode (EAN):
- 9789401495493
- Verschijningsdatum:
- 28/09/2023
- Uitvoering:
- E-book
- Beveiligd met:
- Digital watermarking
- Formaat:
- ePub
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